Terms & Conditions

Please read these terms carefully before using our services.

Shaky Shipit Logistics – Terms & Conditions

By using Shaky Shipit Logistics, you agree to the following terms and conditions:

1. Shipping Services. Shaky Shipit Logistics provides international freight forwarding and package handling services from overseas to Jamaica. We act as a logistics facilitator and not the seller of goods.
2. Pricing & Charges. Shipping charges are calculated based on package weight, volume, and selected shipping method. Rates may change due to airline, carrier, or customs adjustments. Additional fees such as handling, storage, customs duties, and compliance charges may apply.
3. Payments. All invoices must be paid in full before packages are released for pickup or delivery. Unpaid packages will not be released.
4. Customs & Duties. Customers are responsible for customs duties, taxes, or other government charges assessed by Jamaican Customs.
5. Prohibited Items. We do not ship illegal, hazardous, counterfeit, or restricted items. If a shipment is seized, delayed, or destroyed by customs or authorities, Shaky Shipit Logistics is not responsible.
6. Storage Fees. Customers are given a limited free storage period after their package arrives. Storage fees apply after the free period expires. Uncollected packages may be disposed of after extended non-payment.
7. Delivery & Pickup. Packages must be collected at the designated pickup location or through approved delivery services. Identification and invoice payment may be required.
8. Delays. Shipping timelines are estimates only. Delays caused by airlines, customs inspections, weather, or overseas carriers are outside our control.
9. Lost or Damaged Packages. Claims must be reported within 48 hours of pickup. Compensation is limited to the declared value of the shipment.
10. Discounts & Promotions. Promotions may change or be cancelled at any time and may be limited to one use per customer.
11. Invoice Requirement & Customs Charges. Customers are required to provide an invoice for purchased items. If a customer refuses to submit an invoice and the package receives higher customs charges or duties due to missing or inaccurate information, the company will not be responsible for those additional costs.
12. Right to Refuse Service. Shaky Shipit Logistics reserves the right to refuse service to any customer who violates these terms.
13. Package Collection, Storage Fees, and Abandonment. Customers have 7 days to collect packages after arrival in Jamaica. A storage fee of JMD $50 per day will be charged after the 7-day period. Packages remaining uncollected for 3 weeks to 1 month, despite multiple contact attempts, may be considered abandoned and become the property of Shaky Shipit Logistics.